HANOI PAON HOTEL & SPA, Hanoi – A Smart Stay in the City
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Key details
About the Hotel
27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
Rooms with Views
Hanoi Paon Hotel & Spa offers 49 air-conditioned rooms with minibars and flat-screen TVs. Many include a private balcony overlooking Hoan Kiem district. All rooms feature free WiFi (50+ Mbps), laptop-friendly workspaces, safes, and private bathrooms with bathtubs or showers. Select family rooms and suites include access to a rooftop pool.
Dining and Drinks
The hotel has two restaurants serving Vietnamese cuisine. The bar offers panoramic views of the Red River and city skyline.
Pool and Spa
Guests can use the outdoor swimming pool with electrolytic salt filtration system. Jasmin Spa provides body scrubs, wraps, and massage treatments. A fitness center with Technogym equipment is available.
Old Quarter Location
Located in Hanoi's Old Quarter, 500 meters from Hoan Kiem Lake and the Red River. Within walking distance of Thang Long Water Puppet Theatre (300m), Temple of the Jade Mountain (500m), and Vietnam National Museum of History (1km). Noi Bai International Airport is 21km away.
Guest Services
24-hour front desk staff speak Vietnamese, English, French, and Japanese. Services include a tour desk for sightseeing information, concierge assistance, and a common area television. The property has smoke detectors, fire extinguishers, and a security system.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Thoughtfully designed amenities for a comfortable & memorable stay
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
Non-smoking rooms
Free Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Spa & Leisure
Rooftop pool
Heated swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Spa & wellness centre
Body scrub
Facial
Treatment room
Body wraps
Pool with view
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Location
27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
Map view
27 Hang Thung Str, Hoan Kiem, Hanoi, Vietnam,
Hanoi,
Vietnam,
Ha Noi Municipality
City landmarks
Museum
Hoa Lo Prison
4800 ft
Monument
Ho Chi Minh Mausoleum
1.3
mi
Landmark
Temple Of Literature
1.3
mi
Museum
Vietnamese Women's Museum
4200 ft
Church
Saint Joseph Cathedral
3200 ft
Museum
Vietnam National Museum of History
3900 ft
Museum
Vietnam Military History Museum
1.2
mi
Library
Hoan Kiem Lake
2300 ft
Landmark
Bach Ma Temple
2500 ft
Landmark
Lake of the Restored Sword
2300 ft
Landmark
Old City Gate
2500 ft
Landmark
Long Bien Bridge
1.1
mi
Theatre
Opera House
3500 ft
Pagoda
One Pillar Pagoda
1.4
mi
Castle
Thang Long Imperial Citadel
1.3
mi
Mall
Trang Tien Plaza
3000 ft
Landmark
Ancient House
2700 ft
Square
Ba Dinh Square
1.3
mi
Event hall
Friendship Cultural Palace
1.1
mi
Monument
Flag Tower of Hanoi
1.1
mi
Landmark
Post Office Ha Noi
2600 ft
Museum
Vietnam Fine Arts Museum
1.3
mi
Landmark
Quan Su Temple
5100 ft
Church
Cua Bac Church
1.4
mi
Nearby
Dinh Tien Hoang St.
Temple of the Jade Mountain
1400 ft
Hang Duong
Hanoi Night Market
1600 ft
Theatre
Thang Long Water Puppet Theatre
700 ft
French Quarter
1900 ft
16 Le Thai To
Statue of King Le Thai To
1600 ft
Hang Dau Street
500 ft
Restaurants
Always Cafe
800 ft
No 8b Hang Tre Street
Crystal Restaurant
100 ft
09 Hang Thung
Oc Gai Sai Gon
0 ft
18 Hang Thung
Coffee Zone
200 ft
92 Nguyen Huu Huan
Rue Des Seaux Restaurant
200 ft
21 Hang Thung
Vintage 1976 Coffee
200 ft
10 Doan Tran Nghiep
Nhac Cafe
200 ft
7 Hang Thung
Blue Diamond Rooftop Bar & Restaurant
500 ft
32 Lo Su 13th Floor
Diamond Sky Bar
400 ft
32 Lo Su 13th Floor
Central Sky Bar & Restaurant
400 ft
61 Hang Be Level 12
Guest Ratings & Reviews
Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 12 reviews
8.9
8.9/10 based on 888 reviews
Jack
United States,
April
2024
6.8/10
Staying at this hotel was a mixed experience. The rooms, although providing a view of the lively streets of the old quarter, were on the small side for Hanoi. Despite this, they were comfortable, especially for early risers. The service was decent, offering expected amenities like room service and housekeeping. The location was a highlight, perfectly situated in a quiet corner of the old quarter but still convenient for exploring. Facilities were standard, meeting basic needs without much flourish.
Rooms
7.0
The rooms provided a unique view of the old quarter streets and were comfortable for early risers.
Service
6.0
The service was decent, offering expected amenities like room service and housekeeping.
Location
8.0
The hotel is perfectly located in a quiet pocket of the old quarter, ideal for exploring the area.
Dining
7.0
The dining experience varied, with some finding the selection lacking while others appreciated the daily variety.
Facilities
6.0
Facilities were standard, meeting basic needs without much flourish.
Great location
Small rooms
Ken
United Kingdom,
March
2024
8.0/10
The hotel offers spacious rooms with a huge comfy bed and good shower, perfect for the price. However, the overall ambiance of the rooms could be more inviting and comfortable. The location is great, central to the market place with plenty of restaurants nearby, but there is no access to sunlight since the area is covered.
Rooms
8.0
I found the rooms to be perfect for the price, spacious and with a huge comfy bed.
Service
9.0
The service was excellent, with attentive staff and convenient amenities.
Location
7.0
The hotel's location is central to the market place with tons of surrounding restaurants, making it very convenient. However, the area is completely covered, so there is no access to sunlight.
Dining
8.0
The dining experience was very nice with a good variety of food. The restaurant, though small, offered a good selection.
Facilities
8.0
The facilities were good, providing everything I needed for a comfortable stay.
Lucy
United States,
March
2024
7.8/10
The hotel is perfectly situated just steps away from Hoan Kiem Lake, surrounded by a myriad of restaurants and attractions. The rooms, while clean and comfortable, could use a bit more lighting. The service is top-notch, and the dining options are varied with a delicious breakfast spread. However, the lack of poolside facilities during upgrades was a downside.
Rooms
7.0
The suite was clean and comfortable, albeit a bit gloomy.
Service
9.0
The service was impeccable, making my stay enjoyable and hassle-free.
Location
9.0
The hotel's location is fantastic, just around the corner from Hoan Kiem Lake with plenty of dining choices nearby.
Dining
8.0
The breakfast was lovely with a wide range of choices, catering to different tastes.
Facilities
6.0
During my stay, the facilities were being upgraded, so the poolside amenities were unavailable, which was a disappointment.
Suzanne
United Kingdom,
March
2024
7.4/10
The hotel rooms are clean and with a balcony, the location is good for exploring, but it can get noisy. The service was efficient with various options available. The dining experience offered a good range of food choices. Overall, a decent value for money option in the Old Quarter.
Rooms
7.0
The rooms were clean and had a balcony, though a bit small. The fire escape door was a plus.
Service
8.0
The service was efficient with various options available.
Location
7.0
The location is good for exploring the Old Quarter, though it can be noisy and crowded.
Dining
8.0
The dining experience offered a good range of food choices.
Facilities
7.0
The facilities were satisfactory for a short stay.
Great location
Noisy location
Sonny
United States,
January
2024
8.0/10
Staying at this hotel was a peaceful retreat from the bustling streets of Hanoi, located on the 10th floor with two beds for three people. The room had a pleasant smell, but the bathroom could use improvement. The price was reasonable for the value offered.
Rooms
8.0
The room was a quiet oasis when needed away from the hustle and bustle, clean and comfortable.
Service
9.0
The service was attentive and accommodating, offering room service and housekeeping.
Location
9.0
The hotel's location in the Old Quarter was excellent for exploring, close to fantastic restaurants and street vendors offering various local dishes.
Dining
7.0
The dining experience was enjoyable with a good selection of dishes, although not exceptional. The buffet had a variety of options to choose from.
Facilities
7.0
The hotel facilities were adequate, providing essential amenities for a comfortable stay.
Keith
United Kingdom,
January
2024
8.2/10
The hotel has a convenient location near the Old Quarter full of street food and shops, although some rooms have limitations with small windows and noise disturbances. The staff is friendly, and the dining options are good even though the lack of an available bar for sunbathing is a downside.
Rooms
7.0
The rooms had only small windows looking onto a walled area and limited views, which could feel intrusive, especially when noise from other guests disrupted sleep.
Service
9.0
The staff provided excellent service throughout my stay, being attentive and accommodating to all requests.
Location
10.0
The hotel's location is perfect for exploring the Old Quarter and Hoan Kiem Lake, with plenty of markets, restaurants, and bars within walking distance.
Dining
8.0
The dining experience was pleasant overall, with good options available, although the absence of a bar for sunbathing was noted as a missing feature.
Facilities
7.0
The hotel lacks a bar in the sunbathing area, which may inconvenience guests looking to relax outdoors, despite other facilities being well-maintained.
Paul
United Kingdom,
November
2023
7.8/10
The hotel is situated on a bustling street, yet surprising quiet inside. The rooms are clean but on the small side, not ideal for relaxation. The location is perfect, close to everything you need in the Old Quarter, with friendly staff and a great breakfast to start your day. The dining experience offers a good mix of choices, but can be inconsistent. Overall, a decent value for a stay in Old Town.
Rooms
7.0
The rooms were surprisingly very quiet despite the noise from the street outside. They were clean but quite small, not ideal for relaxation.
Service
9.0
The staff were friendly and provided a great breakfast service each morning.
Location
8.0
The location is perfect, in the heart of the Old Quarter, making it easy to access everything you need.
Dining
7.0
The dining experience offered a good mix of local and continental choices, but there were a couple of days with limited options.
Facilities
8.0
The hotel facilities were satisfactory for a comfortable stay.
Great location
Small rooms
William
United Kingdom,
October
2023
7.6/10
I had a mixed experience at this hotel. While the rooms were spacious with fluffy bath towels and a great balcony, the downside was having no window except into another room just a meter away. The swimming pool wasn't worth what we paid for.
Rooms
7.0
The rooms were spacious with fluffy bath towels and a great balcony.
Service
8.0
The service was good, especially with car hire and room service available.
Location
9.0
The location was perfect, just beside the Old Quarter and a short stroll to markets and the lake.
Dining
8.0
The dining experience was really good with a wide variety of choices starting early in the morning. However, the selection was not the best, but it had all the essentials.
Facilities
6.0
The facilities were decent overall, but the swimming pool fell short in value for money.
William
United States,
July
2023
7.2/10
The hotel offers a quiet oasis in the bustling area of Hanoi with a huge comfy bed and superb shower in the decently priced rooms. However, the hotel could benefit from refurbishment to address some wear and tear.
Rooms
8.0
The first-floor room facing the street was a quiet oasis with a huge comfy bed and a bathroom featuring a good shower.
Service
7.0
The hotel provides a range of services including room service, dry cleaning, and housekeeping, enhancing the overall guest experience.
Location
9.0
Right in the middle of the lively old quarter of Hanoi, with clean and quiet rooms for a pleasant stay while exploring the city.
Dining
6.0
The dining experience varied with inconsistent service and limited options on some days, but the buffet offered a good selection of food.
Facilities
6.0
The hotel facilities were adequate, although a bit run-down and could benefit from refurbishment to make the stay more enjoyable.
William
United Kingdom,
June
2023
8.2/10
I absolutely loved my stay at this hotel! The rooms were clean and comfortable, and the staff was beyond amazing. The central location was perfect for exploring the area, although the swimming pool was a bit gloomy due to small windows. The food was great, but not as amazing as described.
Rooms
8.0
The rooms were clean and comfortable, although a bit gloomy as the windows were small.
Service
9.0
The staff was excellent and truly amazing.
Location
9.0
The location was about the only thing that was good about this hotel. It's so close to everything with tonnes of restaurants and cheap eats surrounding the area.
Dining
7.0
The dining experience was good, but not as excellent as expected. The food was satisfactory but lacked freshness.
Facilities
8.0
The hotel had excellent facilities except for the swimming pool, which could use some TLC and cleaning.
Billy
United States,
May
2023
8.4/10
The hotel rooms were fantastic, providing a relaxing retreat amidst the city buzz with an acceptable but basic breakfast. The view overlooking the street was a nice touch. However, the dining options could be more diverse.
Rooms
9.0
The rooms were fantastic, offering a great view of the street and providing a relaxing space away from the bustling city.
Service
8.0
The service was good, with various amenities available, such as room service and housekeeping.
Location
10.0
I really enjoyed my stay at Sunline Paon. The hotel's location in the heart of the Old Quarter, within walking distance to Hoan Kiem Lake and surrounded by numerous restaurants, made exploring the area convenient.
Dining
7.0
The dining experience was good with a nice selection of food available, but it would be great if they had a more diverse menu beyond breakfast.
Facilities
8.0
The hotel offers various facilities, including a nice pool area, making the stay comfortable and enjoyable.
Max
United States,
May
2023
8.0/10
I was pleasantly surprised by the well-equipped and spacious rooms with a great view of the city, even though some light work was still ongoing for the Gym and swimming pool. The hotel's location in the old quarter was perfect, offering a nice quiet pocket to explore, and the staff were among the friendliest. The dining options were varied, with buffet-style meals and a good selection overall.
Rooms
8.0
The rooms were big, clean, and well-equipped, with even an iron and ironing board provided.
Service
9.0
The staff provided excellent service, and there were several services available like room service and housekeeping.
Location
9.0
The hotel is in the old quarter, close to some excellent restaurants, offering a convenient and friendly area to stay.
Dining
7.0
The dining experience was enjoyable, with a nice variety of food to choose from, although there were a couple of days with limited options.
Facilities
7.0
The facilities were being maintained and upgraded, offering promising amenities for future guests.
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